Rating: 4.35 out of 5 stars
The service was excellent except for the time of pick up, which I attribute to the dispatcher from Car Star Transport. The driver and the assistant, Igor and Vitale were polite and very timely. My daughter was shocked when she received the call that the car was to be delivered so quickly. My car was picked up Friday night the 24th of October and my daughter received it Thursday evening the 30th of October. Thank you for your timeliness and and excellent service. The car was in the same condition as when it left New York. I would definitely recommend AA automovers to anyone. My daughter and I had both heard so many horror stories about car transport, your performance has just negated any anxiety regarding auto transport. Thank you again and keep up the good work. Sincerely, Maryellen Tatem
Maryellen Tatem from Las Vegas, Nevada
Rating: 4.00 out of 5 stars
The service was excellent. The transport arrived when they said they would, and the car arrived at the destination on time and with no damage at all. Everyone involved was friendly and very helpful. Price was competitive, and good for the service received. Would definately use them again.
M.C.Durrant from Virginia Beach, Virginia
Rating: 3.00 out of 5 stars
My 2007 Yukon Denali was delivered as promised in good condition with no problems. The sales person was easy to contact and even contacted me on a Saturday to prevent delay when the scanning of my contract was blurred due to my scanner settings. The driver was courteous and easy to get a hold of. I would use this service again.
Brian from Samamish, Alabama
Rating: 3.00 out of 5 stars
Company did a great job at a very resonable price. Both pick up and drop off locations were in a remote area, and they did a great job with door to door service. I woudl use them again and I highly recommend them. I wish I had known about them sooner, I will never drive a car across country again. Car did arrive dirty, but it was during a major snowstorm, so it was to be expected. Carrier apologized and we just ran it thru the car wash and it was clean as new.
Marc J from Tulsa, Oklahoma
Rating: 3.00 out of 5 stars
I would use AA Transport again they were on time for pick-up and friendly. My car was moved from CT to TX in about 6 days and delivered to my home. The gentleman that picked up my car was very accomidating as was the gentleman who delivered it to my home.
E from Dallas, Texas
Rating: 3.00 out of 5 stars
It is important to recognize that AA-Automovers was the broker for Pioneer Auto Express which did the actual transportation. I placed a request for transportation 2 weeks prior to the date which I wanted for pick up. Even though for $50 more they (AA-Automovers) offer a narrower pickup window, I was told that with that much lead time they could give me a narrower window without charging me more. The driver (for Pioneer Auto Express) picked up the car on time although we had to drive about 15 minutes to a mall which had a large enough parking lot for the carrier. The driver was professional, taking digital photos of the car and noticing 2 very minimal scratches on the 1 month old car. He told us he would be in California by Tuesday but in fact the car was not available for delivery until Thursday (which was the contracted delivery date). The car arrived in the same mechanical shape it was when loaded and with no damage nor any lost items. The car was dirty, but no dirtier than when we drove a different car cross country last year.
John Myerhoff from Baltimore, Maryland
Rating: 5.00 out of 5 stars
If I did not call back AAA, I would of never know the enclosed truck was as big as it was. The truck would of never made it up my street, let alone turn around. It cost me another $45.00 to have it flat bedded to my house. That did not make me happy. I paid to have my car shipped to my house, not to a Walmart parking lot. Please make sure your customers are aware of the length etc. of the transporter. This would of been a issue if I had not called AAA. Thank you.......Bob
Robert Nigro from Englewood, New Jersey
Rating: 4.00 out of 5 stars
The carrier AA Automovers obtained for my move were fabulous! They ended up being a day late with the pick-up but they communicated the circumstances to me in a timely fashion. AA Automovers made it all happen so fast, simply and made it so unbelievably easy for me in a time of stress. Thank you!
Catherine from Boston, Massachusetts
Rating: 5.00 out of 5 stars
I am very happy with the service AA Auto Movers gave me. I hired another company that was less and they could not get it done. I went back out to find a company and AA got it done it was more money but I found out less money could not get it done. Thank you so much for just doing your job. Gina
Gina Rich from Atlanta, Georgia
Rating: 5.00 out of 5 stars
i was a bit worried before booking my car initially. But i was given full information regarding transport. furthermore i was fully informed during all the steps of transportation. i received my call ahead of promised date. I would like to do business in future with this company if I need it.
Nadia from Boca Raton, Florida
Rating: 5.00 out of 5 stars
These guys helped me out of a bind at the last minute! Not only was my truck picked up the same day I called them, they were able to get someone to get it there in less than a week AND right to my door - great service
Roland Tudor from Atlanta, Georgia
Rating: 5.00 out of 5 stars
After a terrible experience with a different carrier that moved another car to AZ from NJ last year, it was a great pleasure to deal first with Ozzy from AA Auto Movers (NJ) and then with Tina from Ace Auto Tran (CA). Everything was timely and professionally handled.
Dan Schmidt IV from Tucson, Arizona
Rating: 5.00 out of 5 stars
I am glad that I used this auto shipper. They contacted me a few days before my requested date and asked if I would like an early pick up. There was no pressure and it worked well for me. I moved from michigan to arizona and the car got there before I did. The company held the car until I got to town for no cost. Everyone that I worked with during the process was very nice. The cost was a bit on the lower part of the higher end but anyone who moves across the country knows that a few bucks more lessenes strees and headachs. I got the car with no problmes and in the same conditon that I gave it to them in. I will use them again. My sister has a state to state move coming up and I have already told her their phone number.
Dynia Abraham from Flagstaff, Arizona
Rating: 4.50 out of 5 stars
I was very pleased with the company. The transporter, Westfield Trucking, did a fabulous job. The driver, Nick, was very polite and a pleasure to deal with . I would use them again anytime! My car arrived in perfect condiiton as well.
Richard K. Palais from Sarasota, Florida
Rating: 5.00 out of 5 stars
I will recommend AA-Automovers to all my friends and family! When I spoke to Kristen she assured me that my car would be in good hands and by the end of the day that I had placed my order I was contacted by customer service to let me know the schedule for picking up and delivering! The driver was courteous and flexible with my schedule and AA-Automovers even called me after it was delivered to make sure I was happy with their service! I will be moving again in the spring and will be sure to use AA-Automovers to move my car!
Samantha Ewing from Dallas, Texas
Rating: 5.00 out of 5 stars
Carson Evans was my agent and was very attentive to my needs from past experiences He did a great job. Carrier Company J & EC Transportation LLC- very professional- on time- every move should go like this one did.
Barbara Faruggio from Lavalette, New Jersey
Rating: 5.00 out of 5 stars
Just letting you know that both we and our vehicles arrived here safely. The vehicles arrived safe and sound and the entire process was actually quite pleasant. So, big thumbs up all the way around. If you ever need a personal reference, let me know. Thanks you very much! Timothy Johosky
Timothy Johosky from Buena Park, California
Rating: 5.00 out of 5 stars
In this day and age it was wonderful dealing with AA automovers whom I found to be knowledgeable, dependable, and true to all the information they gave me in order to make my decision to hire them to transport our vehicle and they did all they said they would. Thank you so much.
R. Rosebush from Key Biscayne, Florida
Rating: 4.00 out of 5 stars
My assistant found AA Automovers about 3 years ago and we have used there service twice a year. I am very pleased to with there knowledge and honesty to lift the weight off my shoulders. I will continue to use this company to go back and forth to Florida. Thank you again for your prompt service.
Michelle from Short Hills, New Jersey
Rating: 5.00 out of 5 stars
I just wanted to say thank you to the driver who got the car dlvr early!! But most important I would like to thank Kristin Thom, from the first quote that you sent me to our last email!! You are the reason I used you company and you are the reason I would use your company again... So congrats too you for outstanding customer service...
Christy from Las Vegas, Nevada
Rating: 5.00 out of 5 stars
Company did a great job at a very resonable price. Both pick up and drop off locations were in a remote area, and they did a great job with door to door service. I woudl use them again and I highly recommend them. I wish I had known about them sooner, I will never drive a car across country again. Car did arrive dirty, but it was during a major snowstorm, so it was to be expected. Carrier apologized and we just ran it thru the car wash and it was clean as new.
Marc Jaffrey from Basalt, Colorado
Rating: 5.00 out of 5 stars
It took some time from when I booked the services on 9/11/2008 for the broker AA-Automovers to tell me the exact dates and carrier details of my pick up. They told me the name and contact details of the carrier on 10/06/08 and the pick-up date was the next afternoon 10/07/2008. From then on, everything was smooth with Revolutionary Auto Transport (the carrier) to pick up and deliver the car, which arrived at athe desitnation the morning of 10/09/2008. The car was in great shape and the driver was professional and courteous. I would recommend this service again!
F. Thomas from Dallas, Texas
Rating: 5.00 out of 5 stars
We were very very pleased with the service given first by customer service and second by the driver that picked up our car. We were delayed in getting to Colorado and our driver offered to keep the car for us until we arrived. He was really great!
Connie E. from Denver, Colorado
Rating: 5.00 out of 5 stars
I had reason to transport a vehicle from New York to California for one of my customers with two thoughts in mind - cost and respect for his $80,000 Corvette. My charge was to find both cost and concern for his vehicle. What I found in Kristin Thom was a level of professionalism that no one else offered, to give me the confidence to hand this vehicle over to them. Kristin took charge. Not only was her quote the best, so was the service. Kristin kept me informed each step of the way. She did a great job and is a credit to your organization. Thank you Kristin. I will add...the people at your Torrance depot, Steve and Irene, were equally up to the task, also the driver that finally delivered the vehicle, all this added up to great service and complete satisfaction for a very grateful customer. Thank you one and all! Phil
Phil from Los Angeles, California
Rating: 5.00 out of 5 stars
This was my first auto transport. I was sending my personal car to my daughter in Texas. AA Automovers was profession, fairly priced and I was very pleased. I would highly recommend AA Automovers and will use them again if needed.
Jackie Cusack from Lubbock, Texas
Rating: 5.00 out of 5 stars
Our experience was very satisfying. Our autmobile was picked up as promised and on time. The driver was friendly and quite knowledgeable of the transport vehicle and operation. The driver was also flexible with delivery times. The price quoted was fair and certainly reasonable. The service representative (Shane Suttles) was helpful and honest.
Craig Hoffman from Owings Mills, Maryland
Rating: 5.00 out of 5 stars
Just wanted to let you know we got the car two days ago, and everything is fine. It was much easier than expected. Thanks a lot for your help.
Dawn from Las Vegas, Nevada
Rating: 5.00 out of 5 stars
The carrier AA Automovers obtained for my move were fabulous! They ended up being a day late with the pick-up but they communicated the circumstances to me in a timely fashion. AA Automovers made it all happen so fast, simply and made it so unbelievably easy for me in a time of stress. Thank you!
Catherine from Boston, Massachusetts
Rating: 5.00 out of 5 stars
Whole experience was excellent. The truck was picked up right on schedule, and the driver called the evening before, and several times on the day of delivery with delivery estimates/times.
Paula R. from Detroit, Michigan
Rating: 4.00 out of 5 stars
We were very satisfied with AA-Automovers. They were courteous, prompt, and knowledgeable. The driver who picked up our car was very competent and assured us that our car would arrive safely to California without offloading it on the way. We would definitely recommend AA-Automovers to others.
Marty North from San Francisco, California
Rating: 5.00 out of 5 stars
After all the research I had done on car moving, I decided to call AA-Automovers since I happened across their site and read all the wonderful reviews documented from satisfied customers. I must admit that I was a bit leary due to the fact that their prices were some of the cheapest quoted for this type of move. However, that being said, They picked up my vehicle the very day I requested am gave me a date as to when it would arrive at my home. The Customer Service was STELLAR! There were no problems with the planning of pick up or delivery. Also, I must say, the driver was fantastic!!! My vehicle arrived in perfect condition, and everything went as planned. Thanks again for a great car moving experience. I will certainly use AA-Automovers again and tell all my friends, family and associates about my experience!
Mrs. N. Bishop from Chatham, New Jersey
Rating: 5.00 out of 5 stars
I would like to thank AA-Automovers for the great job they did in setting up my transport. This was the first time I have had an auto moved and was very sceptical about having it done. I contacted many movers and was given a little bit of a run around; however when I contacted AA-Automovers and spoke with Taylor he put my mind to ease. Taylor walked me through the process the entire way including giving good contact information for the transporter that was making the delivery. Taylor made contact with me prior to the move and directly afterwards to ensure that everything was as stated and that vehicle had arrived safe and sound. I was impressed with the price and with the service that I received and the quick set up and delivery time that the whole process took. If you need a good (Great) shipper, AA-Automovers is the one stop shipper that you need and I give you 5 stars Hayward, Wisconsin
Jim M. from Hayward, Wisconsin
Rating: 5.00 out of 5 stars
My 2007 Yukon Denali was delivered as promised in good condition with no problems. The sales person was easy to contact and even contacted me on a Saturday to prevent delay when the scanning of my contract was blurred due to my scanner settings. The driver was courteous and easy to get a hold of. I would use this service again.
Brian from Samamish, Washington
Rating: 3.00 out of 5 stars
They did a good job. No delay, damage, etc as I have often heard people complaining about (in general to all auto transporters, not this specific one.) I would recommend use them again. Lee
Lee from San Diego, California
Rating: 4.00 out of 5 stars
If you are reading this review, you are about to entrust your auto to complete strangers. I was as nervous as you are now. I read horror stories online and researched the many auto transport brokers and companies, and after a week of research, I was more convinced than ever that this industry was sketchy at best. George at AA-automovers calmed my nerves and was very reassuring and helpful. He also has a great sense of humor! My car - my precious Saab convertible - was not only picked up on time but was delivered ahead of schedule! The car carrier was professional and friendly and the vehicle arrived with only a little dust to show for its 3500 mile journey. I cannot tell you what a relief and a blessing it was to have found such a great company! I would definitely recommend them highly. They are a family owned business in New Jersey and they obviously take pride in their work. The price quote was in the mid-range of quotes I received and there were no hidden costs or charges. All in all, this was the easiest part of my moving experience!
Patty from Keene, New Hampshire
Rating: 5.00 out of 5 stars
the door to door service was on time. the folks were courteous and efficient. i recommend them highly. everyune kept us informed of the progress and alerted the folks at the receiving end. ghw
G. Williams from Schenectady, New York
Rating: 5.00 out of 5 stars
Bob Rizzo just called and told me his MB got there last night in perfect condition. This was incredible. Igor was great, took great care in receiving and loading the vehicle. He was very pleasant and professional. Thanks again for making this a PERFECT ship. William K.
William K. from Irvine, California
Rating: 3.00 out of 5 stars
I found the pick-up driver to be courteous and forthright with any information I asked, such as travel time for the car. I also found the drop-off driver with my car to be courteous and helpful in bringing my luggage in the trunk into the house. I would travel with this company again.
Connie Papoulas from Miami, Florida
Rating: 5.00 out of 5 stars
After a terrible experience with a different carrier that moved another car to AZ from NJ last year, it was a great pleasure to deal first with Ozzy from AA Auto Movers (NJ) and then with Tina from Ace Auto Tran (CA). Everything was timely and professionally handled.
Andrea from Ft. Lauderdale, Florida
Rating: 4.50 out of 5 stars
I am glad that I used this auto shipper. They contacted me a few days before my requested date and asked if I would like an early pick up. There was no pressure and it worked well for me. I moved from michigan to arizona and the car got there before I did. The company held the car until I got to town for no cost. Everyone that I worked with during the process was very nice. The cost was a bit on the lower part of the higher end but anyone who moves across the country knows that a few bucks more lessenes strees and headachs. I got the car with no problmes and in the same conditon that I gave it to them in. I will use them again. My sister has a state to state move coming up and I have already told her their phone number.
Dwayne from Columbus, Ohio
Rating: 4.00 out of 5 stars
I submitted a quote and got several rates from many brokers. AA Automovers was very professional as to explaining the bid process and I was able to choose my time frame. the move worked out very well I would use them again.
John Stevens from San Diego, California
Rating: 5.00 out of 5 stars
I was a little nervous at first but I kept my fingers crossed and they came through for me. Neil was awesome and very patient when I was so impatient. My Mercedes was delivered the next day after it was picked up from IL to MD. Thanks Neil
Isaac from Frederick, Maryland
Rating: 4.50 out of 5 stars
Overall pleased with the service, and I would use again. Only bump in road is one day late pickup time and some confusion on to whom final check would be made out. Carrier that pick up vehicle name was different from assigned carrier. In the end it was connected companies.
Tony Mercurio from Providence, Rhode Island
Rating: 3.00 out of 5 stars
This was my first time ever transporting one of our vehicles across country, and I have to say AA Auto Movers made the experience a good one. I deff would recommend this company to anyone looking to move there vehicle from state to state!
Harmony from Boston, Massachusetts
Rating: 4.50 out of 5 stars
Great Service and I would highly recomend your company to anyone.
Osvaldo Orama from Randolph, New Jersey
Rating: 5.00 out of 5 stars
Thank you so much for the prompt delivery and customer service. There was some running around to do once the car got here due to some COD cashier check misunderstanding, but driver was EXCELLENT, totally professional and handled business well. AA Automovers were GREAT and PROMPT with all questions and very clear with instructions. I would definitely recommend you and your affiliates to anyone who is looking for this service.
Veronica Moreno from Los Angeles, California
Rating: 4.00 out of 5 stars
Hey Mark, I just want to say thank you for all your help this morning. I just got an e-mail saying my tahoe has been scheduled to a truck. Man,that was fast. I will always give you guys a call first before I move another vehicle. I will refer you to friends and family. Again many thanks for your Help.
John C. from Austin, Texas
Rating: 5.00 out of 5 stars